Shipping
What shipping methods do you use?
Fayfaire ships direct from our warehouse located in Georgia, United States. When you click on "Shipping Methods" in the checkout process, you'll get real-time shipping quotes for Economy and UPS Next Day Air.
When will my order arrive?
Economy Post: 2-5 business days*
UPS Next Day Air: 2 business days*
*Please note that the order cutoff time is 12pm EST for same day.
Payments
What forms of payment do you accept?
We accept Visa, Mastercard, Discover, American Express, Paypal, and Amazon Pay
How secure is this store?
All payments are processed via Stripe and Paypal, two of the most trusted payment gateways in the world. Both use the highest level of encryption and data security to ensure your details are protected. Stripe and Paypal securely share your order and delivery details with us, but do not share any of your sensitive payment information.
Returns
What is your return policy?
If you are not completely satisfied with your order we would be happy to offer an exchange or refund within 30 days of original purchase date (proof of purchase required.) All returns must be in new/unworn condition. Shipping is non-refundable. Please email support@fayfaire.com for return/exchange information and instructions.
Sizing
How do your sizes run?
Our 0-6m sizes fit similar to a Carter's 3-month size. Our 6-12m sizes fit similar to a Carter's 9-month size. Our tees are pretty true to size, perhaps running a touch big. When in doubt, always size up!
Wholesale
We'd love to carry Fayfaire in our store! Do you offer wholesale pricing?
We do! Please email support@fayfaire.com with the subject "Wholesale" for information on our wholesale accounts.
You might be thinking to yourself, "wow, why is a baby onesie or toddler tee worth $20 or more?" So allow us to explain:
Premium materials: We use a thicker weight of cotton which feels softer, thicker, and higher quality. We also use best-in-industry screen printing techniques so each printed design feels soft to the touch, and won't crack, fade, or irritate baby's skin.
Powered by entrepreneurs & artists: Fayfaire is a mom & pop small business and we employ other small business owners and artists to help bring our designs to life. We purchase custom fonts from artists & typographers, we employ graphic designers to put the finishing touches on our designs, and we hire local college students to help fold and package onesies and t-shirts. Your purchase helps support many entrepreneurs and artists chasing the American dream.
Charitable Mission: Through our partnership with Miracle Babies charity, we donate a baby onesie to every baby fighting for his/her life in the Neonatal Intensive Care Unit. To learn more about Miracle Babies, click here.
Amazing customer service: We put customers before profits and pride ourselves on excellent customer service. If you have an issue with your order, you won't have to haggle over a return, exchange, or refund.
Thank you for your business!
FAST SHIPPING OPTIONS – 2nd Day Air and Economy Post (2-5 days) shipping options. Order cutoff is 12pm EST for same-day.
Family business - Fayfaire is a mom & pop run business located in Los Angeles, California....
FAST SHIPPING OPTIONS – 2nd Day Air and Economy Post (2-5 days) shipping options. Order cutoff is 12pm EST for same-day.
Family business - Fayfaire is a mom & pop run business located in Los Angeles, California. We are a brand partner of Miracle Babies charity and we donate baby onesies to all families with babies in the NICU.
Onesie is a registered trademark of Gerber Childrenswear LLC.
