Shipping & FAQ
What shipping methods do you use?
Fayfaire ships direct from our warehouse located in Georgia, United States. When you click on "Shipping Methods" in the checkout process, you'll get real-time shipping quotes for Economy and UPS Next Day Air.
When will my order arrive?
Economy Post: 2-5 business days*
UPS Next Day Air: 2 business days*
*Please note that the order cutoff time is 12pm EST for same day.
What forms of payment do you accept?
We accept Visa, Mastercard, Discover, American Express, Paypal, and Amazon Pay
How secure is this store?
All payments are processed via Stripe and Paypal, two of the most trusted payment gateways in the world. Both use the highest level of encryption and data security to ensure your details are protected. Stripe and Paypal securely share your order and delivery details with us, but do not share any of your sensitive payment information.
What is your return policy?
If you are not completely satisfied with your order we would be happy to offer an exchange or refund within 30 days of original purchase date (proof of purchase required.) All returns must be in new/unworn condition. Shipping is non-refundable. Please email firstname.lastname@example.org for return/exchange information and instructions.
How do your sizes run?
Our 0-6m sizes fit similar to a Carter's 3-month size. Our 6-12m sizes fit similar to a Carter's 9-month size. Our tees are pretty true to size, perhaps running a touch big. When in doubt, always size up!
We'd love to carry Fayfaire in our store! Do you offer wholesale pricing?
We do! Please email email@example.com with the subject "Wholesale" for information on our wholesale accounts.